School of Computer Science and Software Engineering

IT help

IT support

You can contact EMS IT Support by:

  • Sending an email to it-ems@uwa.edu.au
  • Submitting an incident using the online Service Desk (you will need to have an active Pheme account to use this service)
  • Telephoning your local IT support office at one of the three locations below
  • Visiting us in person - we would be happy to see you
Location Room Contact details
Civil & Mechanical  Engineering 1st Floor Room 1.03 (+61 8) 6488 1999
Computer Science & Software Engineering Ground Floor Room G.04 (+61 8) 6488 7082
Electrical, Electronic & Computer Engineering 3rd Floor Room 3.09 (+61 8) 6488 7246

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Unifi (wireless)

Unifi is the UWA wireless network for all University staff and students.

Where can I use Unifi?

To find out if a particular building or area of campus is wireless-enabled, check the Wireless Coverage Map.

Note: buildings listed here as wireless-enabled may have particular areas where reception is weak or unavailable due to building layout, type of construction, or other factors. This resource is provided as a general guide and does not guarantee that a wireless signal will be available in all areas.

How do I use Unifi?

Staff and students authenticate to the Unifi wireless network using their Pheme credentials.

Staff
have instant access to the wireless network. There is no requirement to apply, register or create an additional account. Access is provided as soon as their Pheme account is registered.
Students
have immediate access to the wireless network once their Pheme account is activated and they have agreed to the terms and conditions of internet access - done by choosing the 'change internet access' link in Pheme.

Most modern laptops, notebooks, PDAs and smartphones are compatible with Unifi.

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Accessing EMS computers

Staff

All permanent and Category 2 staff are entitled to access EMS computers once they have activated Pheme.

Username
Your staff number
Password
Your Pheme password

For help, visit Staff Pheme Activation. If you are having issues logging in to your computer please contact your local IT support office who will be able to assist you.

Students

Students enrolled in any units offered by the Faculty are entitled to an account for accessing their relevant School's lab facilities. New accounts are created on the basis of your enrollment record, two weeks before the start of each semester. Your lab account is setup in the following format:

Username
Your student number
Password
Your Pheme password

For help, visit Student Pheme Activation. If you are having issues logging in to your computer please contact your local IT support office who will be able to assist you.

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Lost and found items in computer labs

For security reasons it is important that you do not leave any personal items unattended in any computer lab. EMS IT staff perform regular lab checks and any items that appear to have been left behind will be taken to the nearest IT Support Office.

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Microsoft Dreamspark for CSSE staff and students

Almost all software used in the CSSE teaching program is available for School staff and students to download via Dreamspark.

To create your Microsoft Dreamspark account you will need to register using your UWA staff or student email address.

All other software (freeware for Linux, Windows and Mac) can be downloaded from the CSSE software server. The software download server for freeware can only be accessed from within CSSE.

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EMS undergraduate computing lab software

Please refer to the link for a list of all software installed in EMS computing labs here.

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School of Computer Science and Software Engineering

This Page

Last updated:
Wednesday, 26 February, 2014 8:11 AM

http://web.csse.uwa.edu.au/405745